Mr. Shammi Kapoor, SVP & Head - Operations, CS and Health Claims
09:10-09:40
Why Digital Transformation Fails When We Only Digitize Broken Insurance
Mr. Václav Geletič, Executive Board Member | Driving Innovation in Products, Operations & IT, HALALI Insurance
09:40-10:10
Redefining Customer Relationships in CEE - Winning in the Digital Age with Personalization & Trust
Ms. Elena R. Silvani, Chief Distribution & Marketing Officer - CEE Region, Generali
10:10-10:20
Digital Innovation Demo 1: Embedded Insurance Solutions
10:20-10:30
Digital Innovation Demo 2: Cloud-Native Insurance Platforms
10:30-10:40
Digital Innovation Demo 3: Navigating the Climate Insurance Protection Gap in CEE
10:40-11:10
Networking Coffee Break
11:10-11:30
Cloud Transformation in Insurance: Scaling for the Future with Flexibility & Cost Efficiency
Kept for REVAUXY
11:30-12:00
Panel: From Core Systems to Customers - Bridging the Gap with Digital Platforms in CEE
Moderator: · Mr. Mihai Irimescu, Head of IT, SIGNAL IDUNA Romania
Panelists: · Mr. Hayk Simonyan, Head of IT and Digitalization Department, LIGA INSURANCE · Ms. Josslyn Wu, Head of Digital Business & Technology, UNIQA Insurance Group · Mr. Ondrej Vich, Head Of Digital, Colonnade Insurance S.A. · Mr. Robert Gowin, Chief Operating Officer, Board Member, Unum Poland
12:00-12:30
Panel: Reimagining Insurance Operations: How Digital, Tech & AI Are Transforming Underwriting, Claims & Fraud Management
Moderator: · Mr. Michal Kozub, Customer & Innovation Director, UNIQA CZ
Panelists: · Mr. Ondřej Poul, Director of Claims Division, Kooperativa · Mr. Karl Lumi, Head of Claims, Balcia Insurance SE · Mr. Klemen Radetic, Head of Fraud Management, Triglav Insurance · Mr. Peter Hawranke, Chief Operating Officer Europe, Sicher Sicher GmbH · Mr. Peter Prokop, Director of Operations and Customer Management, UNIQA Hungary · Mr. Viorel Moglan, COO, Eazy Insurance
12:30-14:00
Networking Luncheon
14:00-14:05
Chairman's Address
14:05-14:35
Transformation of the Mutual Health Insurance Company
Mr. Matija Senk, President of the Management Board, Mutual Health Insurance Company, Slovenia
14:35-15:05
How to balance cyber resilence and compliance when the policy is "business first"
Mr. Andras Solt, Head of Security, Groupama Insurance
15:05-15:35
Panel: Leveraging Tech & Partnerships in Distribution -The Future of Selling in CEE Insurance
Moderator: · Mr. Muhammad Zeeshan Haider, Head of Marketing & Communications, Al Wathba Insurance
Panelists: · Mr. Shammi Kapoor, SVP & Head - Operations, CS and Health Claims · Mr. Jarosław Mastalerz, Faculty Lecturer MBA, Warsaw University of Technology Business School · Ms. Josslyn Wu, Head of Digital Business & Technology, UNIQA Insurance Group · Mr. Rizwan Munir, Managing Director, Star 2 Consulting · Mr. Martin Blecha, Head of A&H (CZ) & Travel Community Leader (CEE), Colonnade Insurance S.A.
15:35-16:05
Panel: Building the Digital Health Insurance Ecosystem: From Coverage to Care and Beyond
Moderator: · Mr. Hovsep Begyan, Head of Corporate Business Development, LIGA INSURANCE
Panelists: · Mr. Arkadiusz Piątek, Country Manager, Poland, MediSky International · Dr. Mina M. Abdallah, Executive Healthcare and insurance Leader, Director of Revenue and Funder Relations, Al Salama Hospital · Mr. Achim Beißel, Head of Inpatient Management, BIG direkt gesund · Ms. Mirela Dimofte, Co-founder and CEO, Finsurtech.AI
16:05-16:35
Networking Coffee Break
16:35-17:05
Panel: Embedded, Open, and API-Driven Insurance: Building the Next-Generation Insurance Ecosystem in CEEffee Break
Panelists: · Mr. Pawel Szczepankowski, Country Manager, Poland, Atradius · Ms. Danuta Żukowska, CEO Poland, SPB Group · Mr. Zdenek Jaros, CEO, Czechia, Romania, Slovakia & Head of Central Europe Region, BNP Paribas Cardif · Mr. Marcin Wąsikowski, Managing Director, Head of Bancassurance and Affinity Sales and Sales Support Division, UNIQA Poland
17:05-17:35
Panel: Collaborating for the Future: How Insurers, Insurtechs and Tech Vendors Can Drive Digital Innovation Together
Moderator: · Mr. Michal Denka, IT Program & Portfolio Director
Panelists: · Mr. Michał Piotrowiak, Director of Strategy & Projects, PZU · Mr. Andrej Knap, Executive Director for International Operations, Triglav Insurance · Mr. Rizwan Munir, Managing Director, Star 2 Consulting · Mr. Jakub Eliasz, Director of Business Technology Support Services Department, UNIQA Poland · Mr. Ádám Ferenczi, Co-founder, Insurtech Hub Budapest
17:35-18:05
Panel: Building an Insurance Brand for the Future: Marketing to Gen Z and Millennials in CEE
Moderator: · Mr. Muhammad Zeeshan Haider, Head of Marketing & Communications, Al Wathba Insurance
Panelists: · Ms. Marta Steer, International Affinity COO, Marsh Risk · Ms. Iva Rogovic Lekic, CEO at GrECo Specialty, GrECo Group · Mr. Filip Kłos, Change & Communication Manager, ERGO Technology & Services